Terms and Conditions

Kaso Collection’s Terms and Conditions and our Privacy Policy: Applicable to every sale and visitor

This Privacy Policy governs the manner in which The Kaso Collection collects, uses, maintains and discloses information collected from users (each, a “User”) of the kasocollection.com website (“Site”). This privacy policy applies to the Site and all products and services offered by The Kaso Collection.

Processing, shipping and returns

The Kaso Collection requires five business days to process an order placed on www.kasocollection.com and have it shipped. A tracking number will be provided to the customer either via phone or email after it is shipped. Special requests will need a little longer. An exact date can’t be provided up front as the projected time is due to sourced vendors for materials and their stock levels, production times (if applicable) and their shipping times (if applicable). The Kaso Collection will, however, keep the customer informed via phone, text or email of the estimated processing and shipping times with special request orders. Once shipped, the order will arrive via UPS Ground service.

If requesting a refund, the customer may do so at any time within 14 days from arrival date which can be confirmed via the UPS tracking number. If outside of that 14 days, refunds are not warranted. 

Customers are responsible for return shipping and the return shipping address will be provided when The Kaso Collection is contacted about said refund request.  Refunds are only warranted if the purchased item is returned in it’s original condition without being worn, washed, stained, or any destruction/damage outside of possible shipping mishandle; which therein The Kaso Collection will ask for a picture of the destructed shipping box and holes or tears in the packaging and must be in line with the damage shown in pictures to the item.

Upon receipt of order or item, refunds are processed within two business days to the original purchase method.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

The Kaso Collection collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails

    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

The Kaso Collection has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our website or make a purchase. Your continued use of the website or a purchase by you constitutes your agreement to this policy and the posting of any following changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about the Terms and Conditions or our Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

The Kaso Collection

kasocollection.com

9000 Vantage Point Dr. Dallas, TX 75243

214-810-2230

contact@kasocollection.com

 

 

updated 9/5/2019